Q1. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown
cartons. If you have legally registered patent, we can pack the
goods in your branded boxes after getting your authorization
letters.
Q2. What is your terms of payment?
A: T/T 100% advanced payment as the first order. After long-term
cooperation, T/T 30% as deposit, and 70% before delivery. We'll
show you the photos of the products and packages before you pay the
balance.
Q3. What is your terms of delivery?
A: EXW, FOB CFR, CIF
Q4. How about your delivery time?
A: Generally, it will take 30 days after receiving your advance
payment. If we have a steady relationship, we will stock the raw
material for you. It will reduce your waiting time. The specific
delivery time depends on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We
can build the molds and fixtures.
Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but
the customers have to pay the sample cost and the courier cost.
Q7: How about the quality of your product?
A: Our products are certified to ISO9001/TS16949 and ISO 9000:2015
international quality standards. We have very strict Quality
Control Systems.
Q 8.WHAT IS YOUR WARRANTY TERM?
A:There is a 12months warranty for our export products has run
outfrom the date of the shipment.If warranty ,our customer should
pay for the replacement parts.
Q9 .CAN I USE MY OWN LOGO AND DESIGN ON PRODUCTS ?
A:YES,OEM is welcomed. 4.I CAN NOT FIND OUT THE ITEMS WHAT I WANT
FROM YOUR WEBSITE,CAN YOU OFFER THE PRODUCTS I NEED?
A: YES.One of our service term is sourcing the products that our
customers need,So please tell us the details information of the
item.
contact: Cindy Huang
wechat: +8613928831072
whatsapp: +8613527661764
email:sales@vkairspring.com
